Odenville Utilities Board offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Bill Payment
Odenville Utilities Board offers online payments where you can pay your bill 24 hours a day 7 days a week. There is a convenience fee for paying by card. Just click on the green "Pay Your Bill Now". You will need your customer number as well as the PIN number from your bill. If you need this information, call our office and we can provide that for you.
Payment By Phone
You can make your payment by phone 24 hours a day, 7 days a week by calling 1-877-871-1736. There is a fee for using this service.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five to seven business days before the due date specified on your bill.
Automatic Bank Draft
This is the worry-free way to pay your water bill! With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or additional charge associated with this method of payment. To set up Automatic Bank Draft, simply fill out the ACH Debit Authorization Form located in the Forms & Reports Section, you can fill it out online and it will be emailed to us or print and fill out then drop it off or mail it to our office, along with a voided check. You will receive a bill each month, then the billed amount due will be automatically drafted from your account on the due date and you won't have to worry with mailing a check, being charged a card fee or paying any late fees!
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check or money order and credit/debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy. A drop box is conveniently located at the back of our building as well as a drive-thru. When paying with a card there is a fee that is charged by the card processing company.
Payment Through Financial Institution Online Bill Pay
Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). This service debits the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account so please schedule accordingly. Please consult with your bank for more information.
